Privacy Policy

PhoneCare ("we", "us", "our") operates the website myphonecare.info and provides mobile, tablet and laptop repair services in Korba, Chhattisgarh. This Privacy Policy explains how we handle your personal information when you use our website or services.

Information We Collect

We may collect the following information when you use our services or website:

• Contact details: Name, phone number, email address provided when you contact us or drop a device for repair
• Device information: Device brand, model, and description of the issue for repair purposes
• Tracking data: Repair Tracking ID, repair status updates stored in our system
• Website usage data: Pages visited, browser type, and general location (via standard web analytics) — we do not store personally identifiable website visitor data

How We Use Your Information

• To process and manage your device repair
• To provide you with your unique Tracking ID and repair status updates
• To contact you about your repair via call or WhatsApp
• To respond to enquiries sent via phone, WhatsApp, or email
• To improve our services and website

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only used for the repair service and communication related to your device.

Data Security

We take reasonable steps to protect your personal information. Repair data is stored securely and access is limited to authorised staff only. We do not store sensitive financial information.

Third-Party Links

Our website may contain links to WhatsApp, Google Maps, or social media platforms. We are not responsible for the privacy practices of those services. Please review their policies separately.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• Email: phonecareservicekrb@gmail.com
• Phone: +91 9685560000
• Address: Korba, Chhattisgarh, India